Ice Cream and Pickles

12 04 2012

I received a telephone call from Bell Canada, the caller introduced himself as Richard Williams, with an unmistakable accent from India. So I asked him, “Are you sure you are Richard Williams?” In case I heard wrong. “Oh yes,” came the reply; as if he was surer than the Maharajah. Then when he started talking about making a deal, I had to laugh. This guy was trying, very unsuccessfully, to fool me, or he believed his own lie. Either case, it was as weird as ice-cream and pickles. So I ask the ethical question: Bell Canada, why do your employees lie to us? And a question to the public, why do we let these big corporations get away with unethical business dealings?

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